Who is responsible for employee engagement?

The concept of employee engagement is relatively new to the ongoing list of company leadership concerns. In a previous world of command-and-control management, employee engagement simply wasn’t necessary; employees did as they were told. But, as management styles have become more progressive – the workplace, more participatory – the need not just to direct, but also to engage employees has become clear. And, very often, the responsibility for meeting this need is handed off to employee communications practitioners.

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