Betty Henry has been making a difference, leading communications efforts for corporations in a wide array of industries, facing a breadth of challenges as unique as their businesses and cultures.
With more than 30 years experience in communications planning, implementation and measurement, Betty Henry has done work spanning from employee communications and engagement to media relations, crisis and compliance communications, brand and marketing, and human resources communications. She has excelled both as a consultant and as an in-house practitioner, and has been “the voice” of five Fortune 250 CEOs.
As vice president of Corporate Communications at Health Net, Inc., Betty revitalized employee communications with fresh messaging from executives, new communications vehicles and initiatives to build brand and strengthen employee engagement. She also created strategic message platforms for external stakeholder and compliance communications critical to corporate stability at this $13 billion managed care organization. She led the team responsible for health care reform communications and was instrumental in influencing industry and analyst perceptions in the sale of a major business unit, receiving accolades for communications planning and implementation.
As director of Global Corporate and Employee Communications at Aon Corporation, a Fortune 250 risk management firm with 47,000 employees worldwide, Betty built a strong employee communications program, developed extensive executive communications and made significant contributions to investor communications and the company’s annual report. Her global employee communications program included daily intranet news coverage, a biweekly electronic newsletter, a bimonthly print magazine and town hall meetings broadcast on Aon’s satellite television network, as well as comprehensive support for numerous HR initiatives. She wrote extensively on behalf of Aon’s leadership team, including monthly executive updates to employees and executive opinion pieces for Business Insurance magazine. She also led communications support for a $190 million settlement with the New York attorney general’s office, delivering value with numerous materials that addressed primary audiences as well as underscoring a more compliant approach for the attorney general.
As a senior communications consultant at Watson Wyatt Worldwide (now Towers Watson), Betty influenced a wide range of practices at major corporations in areas including benefits consulting, change management, and training development and delivery. A sampling of her client work includes benefits consulting at Tribune Company; HR communication strategy development for Roche Diagnostics; competency model development for Motorola, Metropolitan Water Reclamation District and EBS America; competency testing criteria creation for Underwriters Laboratories; and training development and delivery for Ralston-Purina, Merrill Lynch, Great River Energy and Pactiv Corp. She is certified in employee benefits by the International Foundation of Employee Benefit Plans.
As a communications consultant at Amoco Corporation (then one of the world’s largest publicly traded producers of crude oil, now owned by British Petroleum), Betty led the development of Amoco’s intranet news site supporting 42,000 employees worldwide. She also led communication support for the Shared Services division as well as Amoco’s quality program, providing change management expertise on the company’s SAP implementation. She conducted communications audits for numerous departments, was an active participant in three global crisis-management simulations, and developed and delivered training for senior managers on strategic communication principles.
Betty began her career at Ragan Communications, working directly for International Association of Business Communicators (IABC) Fellow Lawrence Ragan. Here she developed and taught training programs in various aspects of organizational communication. She continued her training career with another IABC Fellow, Lou Williams of L.C. Williams & Associates. Under her direction, Lou Williams Seminars offered professional education for communications and public relations professionals throughout the United States and Canada. Betty also developed in-house training programs for clients including Keystone Foods, Sara Lee, Astra/Merck Group, J.I. Case Corporation, Merrill Lynch, Amoco Corporation and Sears Merchandise Group.
Betty Henry has a master’s degree in communications from Northwestern University, Evanston, Illinois, and an undergraduate degree in English from the University of Illinois, Urbana. She is currently studying fiction writing in the Writers’ Program at University of California, Los Angeles.
Betty is the Communications Chair for the Los Angeles chapter of the International Association of Business Communicators and serves on the Publications Committee of the Ebell Club of Los Angeles. She lives in Woodland Hills, California.